As we strive to make long-lasting relations, we promise to be there after the product has been delivered to you and if you are in need of any services after the sale as well.
1. Repair Services
We repair your jewellery for broken parts and replace the missing parts for a minimal charge, depending on the extend of the service needed.We will cover a minor diamond replacement under 0.02ct for free
You can bring the piece to our store for us to carry out the service or ship us the product as well.
2. Re-Sizing Service
We also offer re-sizing for bracelets, necklaces, chains, or rings. Please note that this will depend on the limits of the piece as we do not want to hamper the aesthetics or quality of the item. In cases where re-sizing is not possible, you can choose to order a fresh piece.3. Adjustments
We also offer adjustments for earrings, increasing or decreasing clip tension and gap so that the earrings can be worn with comfort.4. Cleaning and Polishing Services
Daily wear can cause debris and grease to build up over time and cause your diamond ring to look dull. We recommend cleaning your ring every few weeks on your own, or whenever you notice it begins to look lack lustre you can bring it to us.The total cost will be determined upon inspection by our experienced jewellers. The cost is dependent on a number of factors including the wear and tear of the ring, ring style and design, how many gemstones are in the ring, and also whether stones need replacing/resetting or claws need re-tipping. We are fully transparent and will seek approval for any additional costs before we proceed.