Privacy Policy Introduction
Welcome to Shriyan Jewels, We carry out our business from our retail stores (under our brand "Shriyan Jewels") and our website (www.shriyanjewels.com) We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.shriyanjewels.com, purchase our products, or use our services.
Please note that this Privacy Policy may be amended or updated from time to time to reflect changes in our practices with respect to processing of personal data or changes in applicable law. We encourage you to read this Privacy Policy carefully, and to regularly check it to review any changes that we might make to it.
Information We Collect
We collect information from you in several ways, including:
1. Personal Identification Information:
- Name
- Email address
- Mailing address
- Phone number
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Payment information
2. Non-Personal Identification Information:
- Browser type
- IP address
- Pages visited on our site
- Time and date of visit
- Referring URL
- Reviews
- Comments
- Messages sent to our customer service
If you make a purchase, we collect sensitive personal data related to the transaction. This includes your payment information, such as credit or debit card numbers, other card details, bank account information, and authentication details, as well as billing, shipping, and contact information.
Additionally, we may gather extra information when you participate in our schemes, promotions, or contests, as well as any feedback you provide or details you submit through profile forms. We also monitor customer traffic patterns and usage of our platform to enhance the services we offer to our customers.
How We Use Your Information
We use personal information to provide and enhance the products and services on our Platform and for general business purposes. The collection of your email enables us to improve your shopping experience. We use the information we collect for the following purposes:
1. To Provide and Improve Our Services:
-
Process transactions and send you related information, including
purchase confirmations and invoices. - Manage your account and provide you with customer support.
2. Communication:
- Send you updates, marketing, and promotional materials
- Provide special offers and recommendations based on your previous orders, browsing history, and interests.
- Respond to your comments, questions, and requests.
3. Personalisation:
- Customize your experience on our website.
- Provide content and product recommendations based on your preferences.
4. Security:
- Monitor and analyze usage and activities to ensure the security of our website and services.
- Detect and prevent fraud and other illegal activities.
To continually improve our product and service offerings, we analyze demographic information and user activity on the Platform. We also identify and use your IP address to diagnose problems with our server and to administer the Platform.
All personal data and information collected by us is used solely for the purposes specified in this Privacy Policy.
Cookies and Similar Technologies
We may use cookies and other technologies to provide, protect, and improve our products and services. This includes personalizing content, offering and measuring advertisements, understanding user behavior, and providing a safer experience.
You can remove or reject cookies through your browser or device settings, but doing so may affect your ability to use the Platform and our services.
Sharing Your Information
We may share your personal information with third parties that provide services on our behalf and in connection with our Platform offerings. This includes website hosting, email services, marketing, fulfilling customer orders, transaction processing, data analytics, customer service, and conducting customer research and satisfaction surveys. These service providers are obligated to protect your data by law.
Additionally, we may disclose personal information such as your name, email, mobile phone number, device information, location, and network carrier to certain third-party service providers on a need-to-know basis. This information is shared to personalize the Platform for you and to perform behavioral analytics.
We reserve the right to disclose your personally identifiable information as required by law or when we believe that disclosure is necessary to protect our rights or comply with a judicial proceeding, legal process, or court order served on us.
We do not sell, share, or distribute any personal information to third parties for their own marketing or advertising purposes without your prior express consent.
Your Consent
By using our Platform and providing your information, you consent to the collection, sharing, storage, and use of the information you disclose on the Platform in accordance with this Privacy Policy, including the sharing of your information as described herein.
Links to Other Websites
Our Platform may contain links to other websites. However, please note that once you use these links to leave our site, we do not have control over those websites. We are not responsible for the protection and privacy of any information you provide while visiting such sites. This Privacy Policy does not govern such sites. Please exercise caution and review the privacy policy applicable to the website in question before sharing any personal information.
Your Rights
You have the right to access or correct the personal information that we collect. You are also entitled to restrict or object to the further processing of your personal information at any time. You may write to us at shriyanjewels@gmail.com regarding the personal information collected by us.
1. Opt-Out:
- For any uses of your personal information described in this Privacy Policy that require your consent, you may withdraw your consent by writing to us at the above-mentioned email address. If you refuse to share information or withdraw consent for information that you have previously provided, we reserve the right to restrict or deny access to the Platform and the provision of our services for which such information is necessary.
2. AccessandCorrection:
- If you believe that any information we hold about you is incorrect or incomplete, you may write to us at the above-mentioned email address. We will promptly correct any information found to be incorrect in our records.
3. Cookies:
- You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.
Profile Deactivation
Our Platform allows you to temporarily freeze your profile. This temporary action will leave you without an account and without access to features such as speedy checkout, past orders, wishlists, and other personalized services.
Profile Deletion
Our Platform enables you to request the permanent deletion of your account. Once requested, all associated information such as past orders, bookings, wishlists, saved addresses, and any pending benefits will no longer be accessible to you. The account deletion will prevent future account creation with the same email address and void any claims to policies like Lifetime Exchange & Buyback, Returns and Refund, product cleaning & fixing, and any other services offered by us. If your account has open orders, payments, grievances, shipments, or instalment plans, we may refuse or delay the deletion of your account.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Security
Our Platform employs security measures and standards as required by applicable law to protect against the loss, misuse, and alteration of the information under our control. Whenever you access your registered account on the Platform or process a transaction, we offer the use of a secure server. owever, no internet transmission is entirely secure, and we cannot guarantee the security of your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of our services after the changes take effect will constitute your acceptance of the revised policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Shriyan Jewels
1st floor 2528, Street number -7
Gurudwara road near post office , Karol Bagh New Delhi 110005
Contact no- +91 9871487766
This privacy policy template is for general informational purposes only and does not constitute legal advice. Please consult with a legal professional to ensure that your privacy policy complies with all applicable laws and regulations.