FAQ

Yes, you can pick-up the piece from our stores as well. Make sure that you select this option while checking out. Some orders may take some time to reach the store or be ready for delivery. In such cases, you will be informed about the status of your order on the contact number and email you provided.

Store pickups can be done from Tuesday – Sunday, between 11 am – 7 pm.

Yes, you can always reach out to us on +91 98714877, or email us at shriyanjewels@gmail.com

As a customer experience and loyalty matter the most to us, we leave no stone unturned at Shriyan Jewels to help you with anything you need.

Shriyan Jewels offers an exclusive personal shopping service where our team of stylists and designers assist you with your shopping. They also ensure to get you the jewellery that suits you and your needs. We understand that you are unique and so are your jewelry preferences, needs and budgets. Our stylists will make sure to cater to these needs with no compromise on your style and celebrations.

Being a bride is a beautiful and magical moment and having the correct jewellery for this occasion is an absolute necessity. We understand this and hence, offer exclusive bridal appointments with our Bridal Concierge, Design Head and Stylist. They will help you pick jewellery that suits your needs for each and every function, including the D-Day. We also help you curate your wedding trousseau that will be a eye-grabber.

Yes, being a one-stop store for all your jewellery needs- we have pieces that can be worn on a daily basis to pieces that can be worn for special occasions and festivals as well.

We pride ourselves on being able to cater to your needs and make designs that are unique and a product of your sensibility and idea. As these jewellery speak to your identity, we want to make sure to do a good job at it. Hence, we usually take a time of 7-21 days for the same depending on the type of jewellery. The exact date of delivery will be intimated to you at the time of placing the order. As each order differs in terms of the time needed for it, we will make sure to inform you according to the customisation needed.

Orders placed Tuesday through Saturday (excluding holidays) will be processed and shipped within 7-21 business days once credit card authorization and verification have been obtained. Orders placed on Monday will begin processing the following business day. You will receive a confirmation email when the order has shipped.

Yes, we offer delivery service beyond India as well. So, if you have friends living outside and want to send them a gift or if you live outside India and want to place an order with us, feel free to do so. We ship worldwide using FED-EX/UPS Priority

This will be subject to terms and conditions at that time, which will be notified to you when placing an order.

Custom duties, if any, would be paid by you and are not included in our costs.

This varies from country to country.

We offer a free delivery service for orders within India. We use our trusted delivery partners to ensure that the orders reach you safely. You will be intimated at every step regarding the delivery on your registered mobile number and email address.

Please refer to this section, here.

Please refer to this section, here.

Yes, of course! At Shriyan Jewels, we offer custom engraving services on our pieces.

Please note: The engravings will depend on the design and type of jewellery as well. Engraved jewellery cannot be returned or exchanged.

Please refer to our after-purchase services to know more about how you can get your jewellery fixed. For other queries, please contact us on +91 9871487766, or email us at - shriyanjewels@gmail.com

SIZE AND METAL GUIDE

All our products are hallmarked and you receive a proper certification for the same. We work on 22k, 18k or 14k gold. This can be modified as per your requirements.

Yes. With SJ you also receive the promise of quality and authenticity. A proper certification is given for the diamonds you purchase.

Yes, we do offer gift wrapping as a part of enhanced experience for you. The details of the gift wrapping will be provided to you when you ak for the services.

Yes. All pricing and offers on SRJ are inclusive of GST charges of 3% which is as per the Government of India’s GST mandate for gold and diamond studded jewellery items. No extra GST will be charged over and above the specified prices.

We take the highest security measure to keep all your personal details safe with us- be it your name to your credit card details. With state-of-the-art security measures, we ensure that no third party has access to these data.